Privacy Policy

1. Introduction

ApplyMaster (“we,” “our,” or “us”) operates the website applymaster.ai and related services (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service.

By using ApplyMaster, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and password when you create an account.
• Profile Data: Resume content, work history, skills, education, and career preferences you provide to use our features.
• Payment Information: Billing details processed securely through Stripe. We do not store your full credit card number on our servers.
• Communications: Messages you send to our support team or through in-app feedback forms.

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, application submission history, and interaction patterns.
• Device Information: Browser type, operating system, device identifiers, and screen resolution.
• Log Data: IP address, access times, referring URLs, and error logs.
• Cookies and Similar Technologies: See Section 5 for details.

2.3 Information from Third Parties

• Authentication Providers: If you sign in via Google or LinkedIn, we receive your name, email, and profile picture.
• Job Portals: When you connect job portal accounts, we may access job listing data to improve matching.

3. How We Use Your Information

We use your personal information to:

• Provide, operate, and maintain the Service, including auto-apply, resume optimization, cover letter generation, job matching, and interview coaching.
• Personalize your experience by tailoring job recommendations and application content to your profile.
• Process transactions and send billing confirmations.
• Communicate with you about updates, security alerts, and support inquiries.
• Analyze usage patterns to improve our features, performance, and user experience.
• Detect, prevent, and address technical issues, fraud, and abuse.
• Comply with legal obligations and enforce our terms of service.

4. Third-Party Services

We use the following third-party services to operate ApplyMaster:

• Supabase: Database hosting, authentication, and file storage. Supabase processes your account data and uploaded documents on our behalf.
  Privacy policy: supabase.com/privacy
• Stripe: Payment processing. Stripe handles all credit card data and is PCI DSS Level 1 certified. We never see or store your full card number.
  Privacy policy: stripe.com/privacy
• Anthropic (Claude AI): AI-powered features including resume optimization, cover letter generation, and interview coaching. Your resume content and job descriptions are sent to Anthropic's API for processing. Anthropic does not use your data for model training.
  Privacy policy: anthropic.com/privacy
• Analytics: We use privacy-focused analytics to understand how the Service is used. We do not sell your data to advertisers.

5. Cookies and Tracking Technologies

We use the following types of cookies:

• Essential Cookies: Required for authentication, security, and basic functionality. These cannot be disabled.
• Functional Cookies: Remember your preferences, language settings, and UI customizations.
• Analytics Cookies: Help us understand usage patterns and improve the Service. These can be opted out of.

We do not use advertising cookies or share cookie data with third-party advertisers. You can manage cookie preferences through your browser settings or our cookie consent banner.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share data in these circumstances:

• Service Providers: With third-party vendors who process data on our behalf (see Section 4), under strict data processing agreements.
• Job Applications: When you submit an application through ApplyMaster, your resume and cover letter are sent to the employer or their ATS — this is the intended function of the Service.
• Legal Requirements: When required by law, subpoena, or court order, or to protect our rights, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with advance notice to users.

7. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.3), encryption at rest (AES-256), access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as resolving disputes or enforcing agreements).

9. Your Rights (GDPR and CCPA)

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data (“right to be forgotten”).
• Portability: Request your data in a structured, machine-readable format.
• Restriction: Request that we limit the processing of your data.
• Objection: Object to the processing of your data for certain purposes.
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at privacy@applymaster.ai. We will respond within 30 days.

10. International Data Transfers

Your data may be processed in countries outside your jurisdiction, including the United States. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) for transfers from the European Economic Area.

11. Children's Privacy

ApplyMaster is not intended for users under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last updated” date. We encourage you to review this page periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at: